Change Management Missteps and How to Dodge Them
As we work to bring the human factor into the change management process, it’s important to look at the term itself. ‘Change management’ is widely used by organizations to describe activities and practices associated with transition.
I was talking with a client in late March (which seems like a lifetime ago) and she used the phrase “old world, new world” to differentiate how her firm is rapidly redefining ways of operating for employees during this pandemic. As I listened, she voiced concerns that are familiar to all of us.